I hope service packs are not a thing of the past
June 19, 2007
ENT news wrote this evening that “Some have even wondered if Microsoft’s various Update services have made service packs obsolete.”
I hope not!
Let me just state for the record now that there are instances when “hotfixes” cause more trouble than the issue itself. 85% of my user population of consultants are client facing and not getting their updates from me, rather, they use Automatic Updates. It can be a real challenge to straighten out issues when you have remote clients.
I try to provide the best support for my folks as possible and test everything that I can in advance including service packs. Inevitably, they are using specialized tools from large vendors like IBM and the like and I can let them know of any ‘gotchas’.
Microsoft, please don’t roll service packs into Automatic Updates.
June 23, 2007 at 9:38 pm
Seriously! How many times have you had to rebuild a machine because “automatic update” left it unusable! We always went through a test group with the service packs before rolling them out in general.
So… aside from that, how’s life? I really appreciate you dropping by and commenting on my blog and Flickr pages while I was in transit (and, of course, in general). I’m just reading at the moment, but expect to have a new entry and some pics (hopefully) in the next day or two.
Take care!
Eric
June 26, 2007 at 9:22 pm
I am doing ok! I have been working (a lot!) but fun projects virtualizing legacy systems and also getting a Sharepoint server up. All in all, satisfying projects.